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​With the help of key community partners, the Stabilization Center is being designed to best meet the needs of individuals experiencing a behavioral health crisis.

What do you need to know about Connections Health Solutions?

  • Currently operates the two largest behavioral health crisis facilities in the nation

  • Their model emphasizes providing treatment in the least restrictive setting

  • Data from their existing programs has demonstrated improved quality and cost savings, including significantly reducing hospital admissions in Medicaid and behavioral health populations

  • Company Mission: Providing immediate care to people in crisis and connecting them to long-term support within their community 

  • The Connections model of care has been adopted by SAMHSA and the National Council for Mental Wellbeing as a national best practice

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Frequently Asked Questions

How will someone access the Stabilization Center?

  • Anyone can walk in or be accompanied by a loved one

  • Mobile Crisis Providers and Law Enforcement may transport someone to be dropped off for services

  • Mental health clinics, primary care offices, social service agencies, faith organizations, schools, etc. can refer and provide warm handoff

  • Hospitals and higher levels of care can refer as a part of a discharge plan for increased stabilization and support

 

How will the program support individuals who are navigating addiction or abusing substances? 

The Stabilization Center staff will include medical professionals and behavioral health professionals who will be trained to provide immediate support to someone experiencing a crisis, including a crisis related to using substances. If an individual presents needing medical detox support or in a life-threatening condition, they will be triaged to local detox and/or hospital supports based on need.
 

Additionally, the Stabilization Center will closely coordinate with existing recovery and treatment programs to ensure the most appropriate care, including the new resources available through Behavioral Health Resource Networks (BHRNS).

 

Are cost savings available by renovating an existing building instead of building a new one?

In addition to accommodating the square footage and parking to operate the proposed level of services, the facility will also need to include anti-ligature components, meaning building design that does not allow individuals in distress to harm themselves or harm others.
 

A site-selection committee evaluated over 35 existing buildings, including many on-site tours, and was unable to locate an existing space that was available, within budget, and met location, size, and zoning criteria.

 

Why will the program be limited to 42 beds/chairs?

The proposed program size of 14 adult recliners, 16 adult beds and 12 youth beds was generated by project consultants, RI International, via their “Crisis Now Resource Need Calculator” which utilized regional data from Lane County hospitals, insurance companies, public safety and behavioral health providers.

 

How will the program serve individuals living in rural Lane County?

At the initial phase of program development, the Stabilization Center will closely partner with existing crisis and transportation resources such as mobile crisis and law enforcement, to serve as a much needed destination for an individual needing access to care.

 

Who will be providing the services?
Stabilization Center services will be provided by a sub-contracted entity, with the contract managed by Lane County.

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Where will the Stabilization Center be located?

The Stabilization Center location is proposed for MLK Jr Blvd in Eugene, Oregon, next to the MLK Commons and across the street from Autzen Stadium. This property was identified and selected by the Stabilization Center Site Selection Committee due to the environment and aesthetic, central location, and proximity to key community partners.

The Stabilization Center will offer 24/7 access for anyone in Lane County experiencing a behavioral health crisis via:

  • Immediate triage and intake for care

  • Person-centered behavioral health services

  • Connections to specialty and/or long-term support

  • Discharge with transportation and warm handoffs

  • A place to connect with support for long term-healing

Immediate intake available for:

  • Referrals from health care, behavioral health, and social service providers

  • Mobile crisis drop-offs and referrals

  • Walk-ins

  • Law enforcement drop-offs, as a diversion for arrest, via separate entrance with a turnaround time goal of <5 minutes

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Capacity Estimates

Daily capacity to serve 42 individuals at a time

  • 14 adult respite chairs

  • 16 adult short-term stabilization beds

  • 12 youth short-term stabilization beds

Annual Impact: 8200+ unique individuals served

  • 6700+ unique adults

  • 1500+ unique youth

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